AI 玩新聞
AI 玩新聞結合最新人工智慧技術，為您重新定義閱讀體驗。
我們利用 AI 快速摘要、分析觀點並趣味解讀全球時事，讓看新聞不再枯燥，輕鬆掌握世界脈動。立即探索資訊的未來型態！
Make.com or Zapier — which automation tool should you choose in 2026? We’ve tested both platforms exhaustively, and the answer might surprise you. While Zapier is the household name, Make.com offers the same core functionality at up to 90% less cost. Here’s the honest, data-driven comparison you need.
Quick Answer: Make.com is the better choice for most users in 2026 — it’s significantly cheaper, has a more powerful visual interface, and offers generous free plan. Zapier wins on ease of use and breadth of integrations (8,000+ vs 3,000+). If you’re a complete beginner, start with Zapier. If you care about cost-effectiveness and don’t mind a learning curve, choose Make.
| Feature | Make.com | Zapier | Winner |
|---|---|---|---|
| 💰 Starting Price | $0 / ~$10.59/mo | $0 / $29.99/mo | 🏆 Make |
| 🔗 Integrations | 3,000+ | 8,000+ | 🏆 Zapier |
| 📊 Workflow Steps | Unlimited | Max 100 | 🏆 Make |
| 🎨 Interface | Visual Canvas | Linear Form | 🏆 Make (advanced) |
| 🧑💻 Ease of Use | Medium curve | Zero curve | 🏆 Zapier (beginners) |
| 🤖 AI Features | Make AI Agents | Zapier Agents | 🏆 Zapier (more mature) |
| ⭐ G2 Rating | 4.7/5 | 4.5/5 | 🏆 Make |
| 💵 Affiliate Commission | 35% × 12 months | 15% lifetime | 🏆 Make |
What Is Make.com?
Make.com (formerly Integromat) is a visual workflow automation platform owned by Celonis, a process mining giant valued at $13B+. Founded in Prague, Czech Republic, Make rebranded from Integromat in 2022 and has since grown to serve 500,000+ active users worldwide.
Make’s core proposition is simple: 3,000+ integrations with a powerful visual canvas, at a fraction of Zapier’s cost. The platform is built around a “scenario” system where you drag modules onto a canvas and connect them visually — seeing exactly how data flows through your automation.
- 🏢 Parent company: Celonis (valuation $13B+)
- 👥 Users: 500,000+ active users
- 🔗 Integrations: 3,000+ apps
- ⭐ G2 Rating: 4.7/5 (highest of the three)
- 💰 Best for: Cost-conscious teams, visual thinkers, complex workflows
What Is Zapier?
Zapier is the undisputed market leader in no-code automation, with 8 million+ users and a $5B+ valuation. Founded in 2011 by Wade Foster, Bryan Helmig, and Mike Knoop, Zapier pioneered the “Zap” concept — connecting two apps with a simple trigger-action workflow.
Zapier’s dominance comes from three factors: 8,000+ integrations (the most in the industry), unparalleled ease of use, and brand recognition. If there’s an app you need to connect, Zapier almost certainly supports it.
- 📈 Valuation: $5B+ (2021, largest automation company)
- 👥 Users: 8,000,000+ users (market leader)
- 🔗 Integrations: 8,000+ apps (most in the industry)
- ⭐ G2 Rating: 4.5/5
- 💰 Best for: Beginners, teams needing rare app integrations, speed of setup
Make.com vs Zapier Pricing: Which Is Cheaper?
This is where the comparison gets dramatic. Make.com is significantly cheaper than Zapier at every comparable usage level.
Make.com Pricing 2026
| Plan | Monthly Price | Operations/Month | Key Features |
|---|---|---|---|
| Free | $0 | 1,000 ops | AI Agents, 3,000+ integrations, 2 active scenarios |
| Core | ~$10.59/mo | 10,000 ops | Unlimited scenarios, Webhooks, Data store |
| Pro | ~$18.82/mo | 10,000 ops + priority | Priority execution, full-text execution search |
| Teams | ~$34.12/mo | 10,000 ops + collaboration | Team roles, reusable templates |
| Enterprise | Custom | Custom | SSO, HIPAA, 24/7 support |
Zapier Pricing 2026
| Plan | Monthly Price (monthly billing) | Tasks/Month | Step Limit |
|---|---|---|---|
| Free | $0 | 100 tasks | 2-step Zaps only |
| Professional | $29.99/mo | 750 tasks | Multi-step + AI |
| Team | $103.50/mo | 2,000 tasks | Unlimited users |
| Enterprise | Custom | Custom | Advanced security |
The Real Cost Difference
| Usage Scenario | Make.com Cost | Zapier Cost | Make Saves |
|---|---|---|---|
| Entry-level (1,000 actions/mo) | $0 (Free) | $0 (only 100 tasks!) | Make Free plan is 10x more generous |
| Medium usage (10,000 actions/mo) | ~$10.59/mo | $103.50/mo | Save 90% — $93/month |
| Small team (2,000 tasks/mo) | ~$10.59/mo | $103.50/mo | Save $93/month ($1,116/year) |
⚠️ Important pricing nuance: Make charges per “operation” (each module step = 1 op), while Zapier charges per “task” (each action step = 1 task). However, Make’s total is still dramatically lower because their plan includes 10x more credits at the equivalent price point.
👉 Try Make.com Free — 1,000 operations/month at no cost
Features Comparison: Make vs Zapier
Core Features
| Feature | Make.com | Zapier | Winner |
|---|---|---|---|
| Integrations | 3,000+ | 8,000+ | 🏆 Zapier |
| Workflow Steps | Unlimited | Max 100/Zap | 🏆 Make |
| Visual Interface | ✅ Canvas-based | ❌ Linear form | 🏆 Make |
| Branching Logic | ✅ Router (visual) | ✅ Paths + Filters | Tie |
| Iteration/Loops | ✅ Native support | ⚠️ Limited | 🏆 Make |
| Data Store | ✅ Built-in | ❌ Needs Google Sheets etc. | 🏆 Make |
| Scheduling | ✅ Minute-level | ⚠️ 15-min on free plan | 🏆 Make |
| Webhook Support | ✅ All paid plans | ✅ All paid plans | Tie |
Ease of Use
Zapier wins this category decisively. The linear, wizard-style interface lets complete beginners build their first automation in under 5 minutes. Make’s visual canvas is more powerful but requires 15-30 minutes of learning before you’re productive. Make does offer a “Make Academy” free course, but there’s still a meaningful gap in initial ease of use.
| Ease of Use Factor | Make.com | Zapier | Winner |
|---|---|---|---|
| Time to first workflow | 15-30 minutes | Under 5 minutes | 🏆 Zapier |
| Interface design | Visual canvas (complex) | Linear wizard (simple) | 🏆 Zapier |
| Error messages | Complex debug | Clear, simple | 🏆 Zapier |
| Documentation quality | Good | Excellent | 🏆 Zapier |
| For advanced users | Visual = more intuitive | Linear can feel limiting | 🏆 Make |
AI Features: Make AI Agents vs Zapier Agents
Both platforms have embraced AI in 2025-2026, but with different implementations:
| AI Feature | Make.com | Zapier |
|---|---|---|
| AI Agent product name | Make AI Agents + Make Grid | Zapier Agents |
| Natural language workflow builder | ✅ AI Builder (Early Access) | ✅ Copilot (GA, more mature) |
| Supported LLMs | OpenAI, Claude, Gemini | OpenAI, Claude, others |
| AI autonomy level | Medium (user configures) | Higher (agents act cross-app) |
| Enterprise AI governance | ✅ Make Grid | ⚠️ Limited |
| Overall AI maturity (2026) | ⭐⭐⭐ Developing | ⭐⭐⭐⭐ More mature |
💡 Note: If AI Agent capabilities are your top priority, consider n8n — it offers significantly more advanced AI features than either Make or Zapier, including Human-in-the-Loop, full LangChain integration, and MCP support. Read our n8n Review 2026 for more.
Integrations: Make.com vs Zapier
Zapier’s 8,000+ integrations is a significant advantage over Make’s 3,000+. However, in practice, most businesses use fewer than 50 apps, and both platforms cover all major tools: Salesforce, HubSpot, Slack, Gmail, Notion, Airtable, Shopify, Stripe, and more.
The gap matters most if you need to connect niche or less common apps. For mainstream business tools, Make.com is fully capable.
User Reviews & Ratings
| Platform | Make.com | Zapier |
|---|---|---|
| G2 | ⭐ 4.7/5 | ⭐ 4.5/5 |
| Capterra | ⭐ 4.8/5 | ⭐ 4.7/5 |
| Gartner Peer Insights | ⭐ 4.6/5 | ⭐ 4.4/5 |
Make.com consistently outscores Zapier on review platforms. The most common praise: “Same functionality as Zapier at 1/10 the cost”. The most common Zapier complaint: “The task-based billing gets very expensive as you scale”.
Who Should Use Make.com vs Zapier?
| Choose Make.com If You… | Choose Zapier If You… |
|---|---|
| ✅ Want to save 65-90% on automation costs | ✅ Are a complete beginner needing < 5 min setup |
| ✅ Need complex branching, loops, data transformation | ✅ Need access to rare/niche app integrations |
| ✅ Are a marketer or visual thinker | ✅ Have enterprise budget and need 99.9%+ SLA |
| ✅ Run an e-commerce business (Shopify/WooCommerce) | ✅ Prefer Zapier’s mature AI Copilot |
| ✅ Have a limited budget but need professional features | ✅ Your team already knows Zapier |
| ✅ Need more than 100 steps in a workflow | ✅ Need maximum app ecosystem coverage |
💡 Neither tool is right for you if: You need open-source/self-hosted automation, advanced AI Agents, or complete data control → Consider n8n instead.
Final Verdict: Make.com vs Zapier in 2026
Our recommendation: Make.com wins for most users in 2026.
The pricing advantage is simply too significant to ignore. At equivalent usage levels, Make.com costs 65-90% less than Zapier. The visual canvas, while harder to learn initially, is actually more intuitive for complex workflows once you’re past the learning curve. And the G2 ratings confirm it: users who switch from Zapier to Make almost universally report satisfaction.
Choose Zapier only if: you absolutely need a specific integration that Make doesn’t support, you’re a complete beginner who needs instant results, or your organization has a non-negotiable requirement for Zapier’s specific enterprise features.
For everyone else, the math is clear: Make.com gives you more for less.
Frequently Asked Questions
Is Make.com really cheaper than Zapier?
Yes, dramatically so. Make.com’s Core plan (~$10.59/month) includes 10,000 operations, while Zapier’s comparable Professional plan ($29.99/month) only includes 750 tasks. For teams with moderate-to-high automation needs, Make.com can cost 65-90% less than Zapier.
Does Make.com have more integrations than Zapier?
No — Zapier has significantly more integrations (8,000+) compared to Make.com (3,000+). However, Make.com covers all major business applications. The gap mainly matters for niche or specialized tools.
Which is better for beginners, Make or Zapier?
Zapier is better for beginners. You can build your first automation in under 5 minutes with no technical knowledge. Make.com has a steeper learning curve — plan for 15-30 minutes to get comfortable. However, Make’s visual canvas is more intuitive for complex workflows once you’ve learned it.
Can Make.com replace Zapier completely?
For most businesses, yes. Make.com covers the vast majority of use cases and all major integrations. The exception is if you specifically need one of Zapier’s exclusive 8,000+ integrations that Make doesn’t support — in that case, Zapier may be necessary.
What is Make.com’s G2 rating vs Zapier?
Make.com has a G2 rating of 4.7/5, higher than Zapier’s 4.5/5. Make also outscores Zapier on Capterra (4.8 vs 4.7) and Gartner Peer Insights (4.6 vs 4.4).
Is there an even better alternative to both Make and Zapier?
For technical users: yes — n8n is an open-source automation platform with a completely free self-hosted version, more advanced AI Agent capabilities, and no per-step billing. It requires some technical knowledge but offers the best value and most power of any automation tool in 2026.
