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Converso’s helpdesk makes it easy to deploy AI across multiple channels, freeing up time for your first line support agents.
Connect your OpenAI Custom GPT or Voiceflow AI Assistant (alternatively, we can build an AI Assistant for you) and engage customers over the channel most convenient for them – WhatsApp, webchat or SMS.
AI chats can be seamlessly escalated to human agents for more complex enquiries, and all conversations are easily managed via a shared team inbox, enabling simple chat transfer to the most appropriate team member.
Customer contact details can also be saved by the AI Assistant for lead generation, ensuring easy follow up to enquiries about new products.
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Tool Submitter
(Submitted：2 months ago)
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